AMOREPACIFIC Corporation、AMOREPACIFIC Global Operations Limited 及 AMOREPACIFIC HONG KONG Co. Limited (「我們」、「我們的」) 於收集、儲存、使用及傳送個人資料時將尊重閣下的法定私隱權利,而本私隱政策聲明將說明我們的私隱實務。
請細閲以下內容,以了解我們如何處理閣下的個人資料的政策和實務。本政策可能不時予以修訂。修訂將在發佈有關政策後立即生效。我們鼓勵閣下再次定期瀏覽本隱私政策,確保始終瞭解與閣下的資訊有關的慣例。如本私隱政策聲明的英文及中文版本有任何抵觸,概以英文版本為準。
本私隱政策聲明內「個人資料」一詞含有香港法例第486章《個人資料(私隱)條例》所解釋的意義。
閣下或須不時提供閣下的個人資料,包括但不限於閣下的姓名、性別、年齡、身分證明文件號碼、出生日期、電話號碼、傳真號碼、住址、電郵地址、信用卡資料、教育程度、職業、家庭收入、興趣及喜好活動等。如閣下拒絕提供有關資料及/或提供不完整或不正確資料,可能令本公司無法為閣下提供某些服務。如閣下未滿十八歲,必須先得到家長或監護人的同意,方可向本公司提供任何個人資料。
於閣下購物、參與相關推廣活動或申請成為我們不時營運的任何一個品牌包括但不限於「AMOREPACIFIC、雪花秀 Sulwhasoo、LANEIGE、ETUDE HOUSE、GOUTAL PARIS、呂 Ryo、Fresh POP及Mise-en-scène」的會員時,我們可能會收集閣下的個人資料。
如閣下希望得到我們提供的某些服務,某些個人資料是必須提供的,此等資料將會在會員申請表格內被註明為「必須提供資料」。如閣下希望我們向閣下提供所申請的服務,閣下必須向我們提供這些個人資料。如某些個人資料只為可自願性提供的,該等資料將不會被註明為「必須提供資料」,且閣下可決定是否向我們提供該等資料。
如閣下希望我們提供下列任何服務,閣下須向我們提供閣下的個人資料:
如我們向閣下收集個人資料,我們將:
我們亦可能會使用閣下的個人資料包括姓名、電話號碼、住址及電郵地址作直接市場推廣用途。
根據法律規定,除非我們已獲得閣下的同意,我們不會使用閣下的個人資料作直接促銷。
若閣下同意,閣下的個人資料有可能被用作以下用途:
閣下向本公司提供的個人資料將妥為存置於本公司的客戶服務系統內,只有獲授權人士方可查閱。
閣下可隨時要求存取及更正於我們的記錄中與閣下有關的個人資料。閣下可向我們提出書面要求(地址:香港銅鑼灣告士打道280號世貿中心32樓3201-03室客戶服務部),隨時更新、修正、刪除或查閱個人資料。
閣下亦可要求我們從任何運作中的郵遞或分派名單中刪除閣下或閣下的個人資料。如閣下不希望收到我們的宣傳和直接促銷資料,請致電以下電話號碼或電郵聯絡我們,並在閣下的通訊中註明「保密」。在回應閣下的要求時,我們可能會要求閣下提供若干關於閣下的資料,以核實存取要求的真確性及有效性。
AMOREPACIFIC
電郵: amorepacific@amorepacific.com.hk
電話號碼: 3583 8626
Sulwhasoo
電郵: sulwhasoo@amorepacific.com.hk
電話號碼: 3102 9981
LANEIGE
電郵: laneige@amorepacific.com.hk
電話號碼: 2895 6008
Etude House
電郵: etudehouse@amorepacific.com.hk
電話號碼: 2375 2875
GOUTAL PARIS
電郵: goutal@amorepacific.com.hk
電話號碼: 2283 0316
Ryo
電郵: ryo@amorepacific.com.hk
(1)如閣下要求 (i)查閱或更正資料; (ii)提供關於我們在個人資料方面的政策及實務的一般資料; 或 (iii)提供關於我們持有的個人資料的種類; 及(2)一般查詢及投訴的人士,應聯絡:
個人資料私隱主任
(標上保密)
電郵:
amorepacific@amorepacific.com.hk (AMOREPACIFIC)
sulwhasoo@amorepacific.com.hk (Sulwhasoo)
laneige@amorepacific.com.hk (LANEIGE)
etudehouse@amorepacific.com.hk (Etude House)
goutal@amorepacific.com.hk
(GOUTAL PARIS)
ryo@amorepacific.com.hk (Ryo)
我們將只會為履行收集閣下的個人資料的目的所需而保存閣下的個人資料。閣下與本公司進行業務往來之時,本公司將保存閣下所有交易紀錄以作審核之用。本公司的內部政策是將有關資料保存一段合理時間,並會將已不再需要用於收集時的目的之個人資料刪除。
AMOREPACIFIC Corporation, AMOREPACIFIC Global Operations Limited and AMOREPACIFIC HONG KONG Co. Limited (“we”, “our” or “us”) respects your legal rights of privacy when collecting, storing, using and transmitting personal data and this PPS explains our privacy practices.
Please read the following carefully to understand our policy and practices regarding how your personal data will be treated. This policy may from time to time be revised. The changes will be effective immediately upon posting. We encourage you to revisit this Privacy Policy periodically to stay informed about our practices with respect to your information. If there is any inconsistency between the English and Chinese version of this Privacy Policy Statement, the English version shall prevail.
Throughout this Privacy Policy Statement, the term “personal data” shall have the meaning ascribed to it in the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region.
You may need to provide your personal data from time to time, including but not limited to your name, gender, age, identity card number, date of birth, phone number, facsimile number, address, email address, credit card details, education level, occupation, household income, hobbies or preferred activities. Failure to provide such data and/or provision of incomplete or inaccurate data may prevent us from providing certain services to you. If you are under 18, you must obtain the consent from parents or guardians before disclosing any of your personal data to us.
Your personal data may be collected when you make a purchase, participate in promotional activities or apply to be a member of any of the brands operated by us from time to time, including but not limited to [AMOREPACIFIC, Sulwhasoo, LANEIGE, Etude House, GOUTAL PARIS, Ryo, Fresh POP and Mise-en-scène].
Certain personal data is required to be provided on an obligatory basis if you wish to receive certain services from us. These data will be marked as “mandatory” in the Member Record Form and you MUST provide your personal data to us if you want us to provide the service for which you are applying. If personal data is only required on a voluntary basis, it will not be marked “mandatory” and it is entirely up to you to decide whether you want to provide such information to us or not.
Your supply of personal data is mandatory if you wish to receive one or more of the following services:
In cases where we do collect personal data from you, we will:
We may also use your personal data including name, telephone number, address and email for direct marketing. By law, we may not use your personal data for this purpose unless we have received your consent.
Upon your consent, your personal data may be used for:
All personal data provided by you will be properly stored in our customer service system and can only be accessed by authorized persons.
This cookies policy explains how we use cookies to collect information and the purposes of such collection. By using the website you agree that we can store and access cookies and IP addresses for the purposes set out below.
We use cookies to collect information automatically about your activities on our websites, such as your IP addresses, your visit and browsing history, history on your use of our products and services, and unauthorized use history.
"Cookies" are small computer file which we store on your computer and devices when our site is loaded in a web browser. Our system will store cookies in your computer and devices when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic, gather statistics on how you use the site and to personalise the content of the site for you. Most web browsers are initially set up to accept cookies. You may set up your computer and devices to reject cookies by activating the settings on your browser although, in that case, you may not be able to use certain features on our site. Please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored.
The information collected will be retained until it is no longer necessary for such purposes.
You may at any time request access to and to correct personal data relating to you in any of our records. You have the right to request access, deletion and correction of your personal data by writing to our Customer Service Department at Room 3201-3203, World Trade Centre, 280 Gloucester Road, Causeway Bay, Hong Kong.
You may also request us to delete you or your personal data from any active mailing or distribution list. If you no longer wish to receive any future promotional or direct marketing material from us, please contact us at the telephone number or email below, marking your communication “Confidential”. In response, we may ask you to provide certain details about yourself to ascertain the authenticity and validity of the request.
AMOREPACIFIC
Email: amorepacific@amorepacific.com.hk
Telephone number: 3583 8626
Sulwhasoo
Email: sulwhasoo@amorepacific.com.hk
Telephone number: 3102 9981
LANEIGE
Email: laneige@amorepacific.com.hk
Telephone number: 2895 6008
Etude House
Email: etudehouse@amorepacific.com.hk
Telephone number: 2375 2875
GOUTAL PARIS
Email: goutal@amorepacific.com.hk
Telephone number: 2283 0316
Ryo
Email: ryo@amorepacific.com.hk
The person to whom (1) requests (i) for access to data or correction of data, (ii) for general information regarding our policies and practices with respect to personal data and (iii) about the kinds of personal data that we hold and (2) general questions and complaints should be addressed is as follows:
Personal Data Officer
(Marked confidential)
Email:
amorepacific@amorepacific.com.hk (AMOREPACIFIC)
sulwhasoo@amorepacific.com.hk (Sulwhasoo)
laneige@amorepacific.com.hk (LANEIGE)
etudehouse@amorepacific.com.hk (Etude House)
goutal@amorepacific.com.hk
(GOUTAL PARIS)
ryo@amorepacific.com.hk (Ryo)
Please indicate your name, member ID or contact number for us to follow up your request.
We will keep your personal data only for as long as necessary to fulfill the purpose for which the data was collected. Pursuant to our internal policy, we will keep a record of all transactions with you in our course of business for a reasonable period of time for review and verification purposes. Personal Data which is no longer necessary for the purposes for which the data was originally collected will be destroyed.